Water Damage Restoration

24/7 Emergency Restoration Service in GTA - 45 Minutes Response Time

Serving Toronto, Markham, Richmond Hill, Vaughan, Stouffville, Scarborough, Pickering, Whitby, Oshawa & surrounding Areas

Burst or Leaking Pipes - Basement Flooding - Sewer and Drain Backup - Appliance Leaks - Roof Leaks - Toilet Overflows - Sump Pump Failure

What our customers say

Last week We had a big flood in our apartment building, and 4 of our apartments got effected,we found ONCALL RESTORATION online and they showed up in 30 Minutes and got the complete job done in 3 days . We are very pleased with their team

Arsh Ali

Best restoration Toronto company for water damage and mold removal.they dried water from our medical office and did mold remediation That was caused by water damage. Very clean and professional team.

Mikki

We are very pleased with the service provided by Oncall Restoration. They performed beyond what they had expected. They were on time and followed the schedule they had presented. There were no surprises or snags We high recommend Oncall.

Jack Brass

There is nothing more frustrating or nerve-racking than having a flood. Our team of experts have extensive experience and the right equipment to help with any water damage issue you may have.

Ontario homes owners face water damage risk year-round — from spring snowmelt flooding basements in Markham and Stouffville, to summer sewer backups in Scarborough and Toronto, to burst pipes during Oshawa and Whitby winters. No season is truly safe.

We Make the Insurance Process Easy

One of the most stressful parts of water damage is dealing with your insurance company. Most homeowners have never had to file a major claim before, and the process can feel overwhelming — especially when you are already dealing with a flooded home.

Here is the good news: Oncall Restoration handles all of it for you.

We document all damage from the moment we arrive — photos, moisture readings, written reports
We work directly with your insurance adjuster and speak their language
We provide itemized scope-of-work and cost estimates in the format insurers require
We can bill your insurance company directly — meaning less money out of your pocket upfront
We help you understand what is covered and advocate for the full scope of your claim

We Work with Major Insurance Companies

Why Should You Take Water Damage Seriously?

Water damage happens when water gets into a place it should not be — inside your walls, under your floors, or soaked into your furniture and drywall. And just like a glass of spilled juice that is left on a wooden table, the longer you leave it, the worse it gets.

Here is the challenging part: water damage does not just ruin what you can see. It sneaks into hidden corners and causes problems you cannot spot until weeks later — rotten wood, crumbling drywall, and worst of all, mould. Mould can start growing inside your walls in as little as 24 to 48 hours after a flood.

Water damage can happen in dozens of ways. Here are the most common situations our teams respond to every single day across GTA

What Happens When Water Damage Isn’t Fixed Quickly?

This is something most homeowners and property managers do not know until it is too late. Water damage has a timeline — and the clock starts the moment the water appears.

Within the First Hour - Water spreads to walls, floors, furniture. Carpets and drywall begin soaking up moisture. Flooring starts to warp.
1 to 24 Hours - Wood begins to swell and buckle. Drywall softens and crumbles. Metal surfaces start to rust. Odours begin to develop.
24 to 48 Hours - Mould begins to grow inside walls. Structural wood starts to rot. Furniture warps beyond repair. Health risks increase.
1 Week and Beyond - Mould spreads widely. Structural damage becomes severe. Costs can multiply 3x to 10x compared to early response. Insurance claims get complicated.

The takeaway is simple – every hour you wait costs you more money and puts your family or tenants at greater risk. This is exactly why Oncall Restoration commits to arriving on-site within 45 minutes

What To Do Right Now? — Before We Arrive

While our team is on the way to your home or business, here are some simple safety steps you can take. These do not require any special skills — just common sense:

Turn off your water supply. Find your main water shutoff valve (usually in the basement near the water meter) and turn it clockwise to stop any ongoing leak.
Turn off the electricity in flooded areas. Go to your electrical panel and switch off the breakers for any rooms that have standing water. Water and electricity are a deadly combination.
Do not use electrical appliances in wet areas. Even if something looks dry, the floor underneath may still have moisture.
Move valuables to a dry area. If it is safe to do so, move documents, electronics, photos, and irreplaceable items out of the wet zone.
Do NOT enter a room with visible ceiling damage. A water-soaked ceiling can collapse without warning.

Protect Your Home from Severe Damage – Get Expert Help Now

Our water restoration service team has the ability and equipment needed to mitigate difficult water damage restoration tasks. Delivering efficient water damage restoration services requires highly trained technicians and specialists who know how to handle all potential repercussions and consequences.

We use large pumps, wet vacuums, and fans to dry out all indoor carpeting, walls and surfaces. We pull all padding and carpeting but make sure to salvage what we can. We make active and aggressive attempts in restoring all your personal belongings (furniture, art, books, etc.). We dehumidify and clean the affected regions with safe, botanical cleaning and disinfectant solutions to prevent the growth of mold.