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Mold is a type of fungus that releases microscopic spores into the air. When you breathe those spores in, your body reacts — sometimes mildly (like a runny nose or itchy eyes), and sometimes seriously (like asthma attacks, persistent coughing, or respiratory illness). Children, seniors, and people with allergies are especially vulnerable.
Mold removal is often covered under your home or commercial property insurance, especially when it results from a sudden and accidental event like a burst pipe or storm flooding. The claims process can feel overwhelming.
Here is the good news: Oncall Restoration handles all of it for you.
Note: Insurance coverage depends on the cause of mold and your specific policy. We recommend reviewing your policy or speaking with your broker. Our team can advise you on what documentation will support your claim.




We want to be honest with you — mold is not just a cosmetic problem. It is a genuine health risk, especially for certain groups of people. Here is what the science says about mold exposure:
Who Is Most at Risk From Mold Exposure
Not all mold is the same. Here is a plain-language guide to the most common types of mold found in Ontario homes and buildings:
Black Mold: This is the most feared and well-known toxic mold. It appears greenish-black and slimy, and grows in areas with chronic water damage. Black mold produces mycotoxins that can cause serious respiratory illness, headaches, and in severe cases, neurological symptoms. If you suspect black mold, do not disturb it — call us immediately.
Aspergillus: One of the most common indoor molds, Aspergillus can appear in dozens of colours. It often grows on walls, insulation, and in HVAC systems. In people with weakened immune systems or asthma, it can cause lung infections.
Cladosporium: Usually olive-green to brown or black, this mold commonly grows on fabrics, carpets, and wood surfaces. It is a frequent trigger for allergies and asthma. It thrives in cooler areas like basements and around windows.
Penicillium: Often blue or green with a powdery texture, Penicillium spreads quickly and is found in water-damaged materials, wallpaper, and insulation. It produces allergens and, in some cases, mycotoxins.
Alternaria: Dark green to brown, this mold typically grows in showers, bathtubs, and under leaking sinks. It’s a major asthma trigger and spreads rapidly if left untreated.
At Oncall Restoration, we don’t just scrub surfaces and hope for the best. We follow a proven, industry-certified remediation process that finds mold everywhere it’s hiding, removes it completely, and makes sure it doesn’t come back.
Our team of mold cleanup experts only use the most advanced tools and equipment to ensure your home is free of mold and your family is safe. Our team is professionally trained and certified by the Institute of Inspection, Cleaning & Restoration Certification (IICRC). And we can mobilize quickly – we’re available anytime, 24 hours a day, 7 days a week.
Serving Toronto, Markham, Richmond Hill, Vaughan, Stouffville, Scarborough, Pickering, Whitby, Oshawa & surrounding areas